Accessibility statement for Let’s Count!

This accessibility statement applies to

This website is run by Office for National Statistics (ONS). We want everyone who visits have a positive experience, and find and use the information they need easily. We are committed to providing a website that is accessible to the widest possible audience. To help you, we have made our website simple to understand and more user-friendly, so you can:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet also has advice on making your device easier to use if you have a disability.

How to request content in an accessible format

If you need information on this website in a different format please contact us with the web address (URL) of the content, your name and email address and the preferred format. We will reply within five days to let you know whether we will be able to provide the information. We will consider every request but may not be able to provide an alternative accessible format on every occasion.

Reporting accessibility problems with this website

We are working to meet accessibility standards across our website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please contact us.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Compliance statement

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some links do not have sufficient contrast ratio, making it difficult to read or see for people with vision impairments. This fails WCAG Success Criterion 1.4.3 Contrast (Minimum). We plan to upgrade all link contrasts to a minimum of 4.5.1 by November 2020.

Broken ARIA reference in mobile navigation, meaning people using screen readers may miss the reference without the label present. This fails WCAG Success Criterion 2.4.10 (Section headings). We plan to amend the ARIA reference by November 2020.

Some link text is too short to accurately reflect the purpose and may not be fully understood by people using keyboard and screen readers. This fails WCAG Success Criterion 2.4.4 link purpose (In context). We plan to improve all link text by November 2020.

Some buttons do not have discernible text, making it difficult for some screen readers to discern the purpose of the button. This Fail WCAG Success Criterion 4.1.2 Name, Role, Value. We plan to make all button names accessible by November 2020.

Some pages do not contain a level-one heading, making it hard for people using keyboard or screen readers to understand the hierarchy of the page. This fails WCAG success criterion 1.3.1, 2.4.2 and 2.4.6. We plan to include level-one headings on all pages by November 2020.

Disproportionate burden

Navigation and accessing information

The ‘Chart Generation Tool’ does not confirm when a user has successfully submitted their information when using screen readers.

Menu Navigation

Keyboard only navigation – using tab through all of the navigation elements is not available.

Alt Text

Graphs created on the ‘Chart Generation Tool’ do not contain an alternative text description.

Interactive tools and transactions

Our ‘Chart Generation Tool’ uses a third party plugin, so it is not possible to add missing tags which provide validation errors for the user.

We’ve assessed the cost of fixing the issues with navigation and accessing information, alt text and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in April 2021.

Accessibility regulations for PDF’s

The PDF items conform to standards set out by the UK Association for Accessible formats:

  • Legible typeface such as Arial (Open Sans)
  • Good contrast between text and background
  • A4 paper used unless content or purpose dictates otherwise.
  • Text size is large enough for clear print
  • Text such as page numbers, labels, superscripts is ideally the same size as the body text
  • No italics, underlining or large blocks of capital letters
  • Adequate line spacing
  • Adequate space between paragraphs
  • Text is left aligned except in exceptional circumstances
  • Text is horizontal
  • Words and single pieces of information are not split onto two lines unless unavoidable
  • Columns avoided or reduced in number if appropriate
  • If columns are used, there is adequate space between them and possibly a vertical dividing line
  • No information conveyed solely through colour, images or diagrams
  • No text overlapping images (other than exceptional cases)
  • Document has not been created by enlarging with a photocopier (other than exceptional cases)

For further information, see UK Association for Accessible formats for pdfs

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 28 November 2020.

This website was last tested on 29th October 2020. The test was carried out by Zoonou.

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